FAQ
you ask, we answer
WHAT METHODS OF PAYMENT DOES OILS FACTORY SWEDEN ACCEPT?
PayPal
Credit cards
Swish
HOW TO BUY FROM OUR STORE? STEP-BY-STEP SHOPPING GUIDE.
Choose the product that you want to buy.
Read the description and check the product features carefully.
Add the selected product to the cart.
Go to the cart, select the product quantity, check your order and confirm.
Provide all your data necessary to complete the order.
Indicate the chosen method of payment and delivery.
Confirm the order and check the e-mail confirming its submission.
HOW TO MODIFY OR CANCEL YOUR ORDER?
If you want to modify or cancel your order, please let us know by e-mail (it is possible until we send the order)
WHERE CAN YOU REPORT A TECHNICAL PROBLEM WITH THE STORE?
If you have any technical problem, please, report it by e-mail:
SHOULD THE PRODUCT BE APPLIED TO A WET (BEFORE DRYING) OR DRY BEARD?
We recommend that you use the oil on a dry beard. The oil will be better absorbed and retain all its properties.
WHAT TO DO WHEN YOU RECEIVE A WRONG OR DAMAGED PRODUCT?
If you receive a damaged or wrong product, please send an e-mail to: info@oilsfactorysweden.com
(with a photo of the received product attached)
IS THE PRODUCT DIFFICULT TO WASH FROM THE BEARD?
The product is easily washable. It is enough to wash your beard with warm water and shampoo or regular bathing gel, during the daily bath.
CAN I ORDER ONLY ONE PRODUCT?
Yes, it is possible to order only one product. You can order how much you want, however, do not forget to add shipping costs.
DO I NEED TO USE OTHER BEARD CARE PRODUCTS?
No, there is no need to mix other products with our oils. There is a whole range of different products on the market, however, we recommended that you use one product of your choice. Excessive use of a variety of cosmetics can weigh the beard down and make it “greasy”.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
In most cases, it will take around 2-3 days. We will process your order within one day and then it will take around 2 days to deliver it to your address.
WHAT IS THE USE-BY DATE SINCE OPENING?
The expiry date of our product from the moment of its opening is 6 months.
DO YOU TEST YOUR PRODUCTS ON ANIMALS?
No, we do not test our products on animals.
WHAT ARE THE MAIN INGREDIENTS OF OILS?
ARGAN OIL – perfectly nourishes, moisturizes and regenerates the skin from the very first moments, protecting it against harmful external factors. It is one of the most valued and desired oils in cosmetics, known as “liquid gold”
CASTOR OIL – makes the hair thicker, softer and shiny. It causes the hair cuticles to close, thanks to which the ends stop splitting. Using this beard care oil will strengthen your hair and you will see an increase in natural hair growth as well.
MACADAMIA OIL – rich in vitamins and minerals, it is commonly used in cosmetics, intensively nourishes the hair and protects against harmful external factors like cold, wind, or sun.
IS INTERNATIONAL SHIPPING AVAILABLE?
Yes, it is.
IS THERE A POSSIBILITY OF COOPERATION?
If you like our products and are interested in cooperation, please write to us: info@oilsfactorysweden.com
DO YOU HAVE A PHYSICAL STORE?
Unfortunately, we do not have any physical stores yet. You can buy our products in the best beard salon Barber Club Stockholm
WHY IS THE USE OF BEARD OIL RECOMMENDED?
The use of beard oil is recommended as it significantly improves the condition of the skin and hair. Oil has a very positive effect and has a lot of properties, including:
it moisturizes and nourishes the skin
smooths facial hair and eliminates frizz
significantly facilitates detangling and modeling
is absorbed quickly and has a delicate texture, thanks to which it leaves no visible greasing effect
prevents hair loss and splitting
WHERE DOES YOUR RECIPE COME FROM?
We have created the recipe for our oils ourselves, but it took a long time and a lot of attempts to create the perfect formula.
I CANNOT FIND THE ANSWER TO MY QUESTIONS, WHO CAN I CONTACT?
If you have any questions and did not find the answer, please write to us: info@oilsfactorysweden.com